A solution focused approach to enhancing the effectiveness and ease of dealing with difficult patient interactions
Difficult patient interactions are often the biggest stressors for healthcare professionals, yet the responsibility of many clinical jobs makes these encounters unavoidable. Without training and skills, many professionals either surrender to the aggressor or find it difficult to communicate their point of view for fear of escalating conflict.
Mastering Difficult Interactions with Patients is a practical skills development workshop designed to give healthcare professionals competence in effectively handling difficult patient interactions.
This workshop explores the causes of difficult interactions and the specific challenges faced by clinicians. It teaches how to look past words and emotion to understand patients’ motivations and meaning.
Difficult interactions will never be totally stress-free, and the workshop examines ‘survival’ techniques to reduce stress and ensure ongoing improvement.
A solution focused approach to enhancing the effectiveness and ease of dealing with difficult patient interactions.
The toe box area has an incredible visual design. The toe area has been capped with a white colored material. A red toned flowers and great time elegant swirled stems and leaves. A small and narrow double bow made of the same material has been added to the upper top of he toe area. The side of the open sides has been lines with a red fabric. The heel back is made of a red fabric. This cap has a cut which is tapered at the top. An inner tab has been put at the top of the heel back. A red matching ankle strap has been laced through the tab. A brass metal buckle has been placed on the ankle strap. The block court heel has been lined with red fabric.